SMS messaging makes business processes easier
and faster and more efficient. SMS messages can play a vital part in improving
operational effectiveness. There are numbers of cases when a short text message
forwarded to a mobile phone is the best alternative. For example:
- If there is a problem, that is discovered or an issue, that needs quick response in your standard operation, you can immediately reach the competent person with a simple SMS. Once reached, he can intervene in time so further harms can be avoided. For example if you operate a computer network, the malfunctioning of a server computer or other critical IT equipment breakdown can be noticed automatically, and the IT administrator can be notified using an SMS message in time to solve the problem
- In terms of customer relationship management, your customers can be informed about the process of production and product delivery in SMS messages. This keeps them well informed and happy.
- In case you have (or want to build) a workflow system, you can rely on SMS messages to keep in touch with your employees and suppliers by informing them about their exact tasks, their responsibilities, the dates for their meetings, or the critical deadlines they must meet.
- Your marketing team can also use mobile text messaging. For example they can inform your customers, resellers and business partners about your latest success or appearance in media.
As you can see, there are number of cases that give you the
ability to improve your system with SMS messages.
No comments:
Post a Comment