SMS modems are used wherever SMS functionality can be integrated, some of them are ;
1 . To send SMS from CRM/workflow management systems :
SMS solutions make it possible to add SMS functionality to your CRM or workflow management system. These systems are already for providing better customer services and improved workflow processes. However, with SMS technology you can achieve greater results.
2. To send SMS from communication softwares :
SMS functionality can be added to the various communication software products. These communication software products like Outlook Express, MS exchange, Windows email clients, MS Outlook, Gmail, Twitter, etc. They are used by most of the companies worldwide, however, usually they are for sending email messages. With SMS Gateway now you can complete your communication tools with SMS technology, as well.
3. To send SMS from system monitoring applications :
System or network monitoring applications are for monitoring the network for failures and irregularities. They check all aspects of servers, workstations, IP devices, applications, databases, infrastructure and more. Usually, they send an email notification, but now you can add SMS functionality to your system with SMS Gateway. This way, all alerts and notifications will be sent via SMS, as well.
4. To send SMS from CMS systems :
The best way to attract more website visitors than ever is to introduce SMS technology in your CMS like drupal, joomla, moodle, etc. Below these pages enlists various options on how you can setup SMS Gateway with your CMS to send SMS messages.
5. To send SMS from helpdesk softwares :
For helpdesk software products, SMS Gateway also provides provision to send SMS text messages. In this way, SMS messages can be sent for the support operator if there is a new support request or an update for support tickets. At the same time clients can also be updated regarding the status of their tickets. This is a simple but effective solution for both sides.
6. To send SMS using One-Time Passwords (OTP) :
Corporate IT infrastructure can be made safer and more reliable by introducing two-factor authentication. It handles passwords so only authenticated people will have access to critical information. Two-factor authentication refers to the process when the user needs to enter two secure information during login: a password and a one-time password (OTP). This one-time password can be sent via SMS.
Two-factor authentication makes your corporate IT environment safer and more reliable. It helps to handle corporate passwords in a secure way so authentication will only be available to authenticated people. Two factor authentication means that during login the user has to provide two secure information: his password, and a one time code he receives in SMS to his mobile phone. Two factor authentication can be used to improve login security or to sign critical transactions, such as wire transfer instructions in banks.
7. To send SMS from database application :
Databases are efficient ways for logically storing information within a company. They are built to organize data on the bases of their internal end external relationships therefore collecting them and utilizing them are easy, fast and time sparing. SMS Gateway can be configured to allow your database software to send and receive SMS to and from mobile phones or devices which greatly eases information exchange.
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